McDonald's

Reviews about McDonald's

• 1 / 5

  By Carlos Santana Jr.
  This chain does not depict what customer service should look like. Recently, my friend had a visit where he had to wait an hour to be served while the staff refused to serve the crowd because of a group of people at the beginning of the line. Such behavior is simply unacceptable. Tonight, we were told that "their ice cream machine was broken" and we could not be served our milkshakes. However, moments later, another staff member started making a milkshake for another customer. We are aware that a milkshake at such hour is not ideal for the work staff, but when one proceeds to make some in front of us it is just disrespectful and displays an immense amount of laziness. Then, after watching that, the worker asked if I would like a different type of menu item to replace one item on my order instead of the two I originally had. Frustrated and wanting to leave with my friends, I said sure to speed up the process. When I checked the bag they had replaced both of my items with the ones that were easiest for them. To put things to a close, this is the worst McDonald's in the history of McDonalds, and no one should go here ever.
  April 27, 2017
• 5 / 5

  By Diego Zas
  With all the abysmal restaurants with rude service in Amherst and Hadley, this place stands out like a shining city on a hill, and it's a MCDONALDS.
  January 15, 2017
• 1 / 5

  By james hannifan
  Food good, but the place is a pig sty. No clean tables, no straws, drink area real big mess, no ketchup holders, floor needs to be swept and washed, think I would rather eat in my car, much cleaner. No excuse seems to be plenty of help standing around behind counter doing nothing.
  Wish I could remember the song but McDonald's use to pride themselves on how clean they kept the place. Guess not here though.
  November 01, 2016